The value of buying a Loadd product is that you know we’ve got your back. We repair defects or damage to any of our products, free of charge, for the life of the product. If we are unable to functionally repair a product, we will replace it to get you back up and running. It’s important to us that you, as a part of the Loadd family of users, are taken care of properly. When you buy a Loadd product, you’re not only purchasing the highest quality, you’re engaging in a promise from us to have your back when you beat the Sheett out the stuff we make.
All repairs are free of charge, and we cover the shipping of the product back to you. You pay to get it to us. Whether it’s hand delivered, shipped, or brought to us in the saddlebags of your thoroughbred, we ask that you initiate the repair process by getting it to us via your preferred method.
Check out this page for more information and frequently asked questions: The Full Loadd Guarantee FAQ